F.A.Q

We want to make your next project easier.
​ Find answers to commonly asked questions below, or learn more About Us.

Getting
​Started
How do i know that i need a new roof?
You may see signs of damage including, leaks coming through the ceiling, damaged or missing shingles, and paint cracking or wallpaper peeling within the house. Although the only way to truly know, is to request an inspection. 

Paul Crandall & Associates will provide an inspection by a qualified roofing specialist. Our roofing specialists have no less than 10 years of experience in the roofing industry, and are experienced in the evaluation process and proper roof assembly.

Based upon our findings, we will provide you with recommendations on repairs, maintenance or replacement of the current roof assembly. Our experts shall exercise a high level of integrity in assessment of all our finding and recommendations for every project.  ​
What can I expect after requesting a quote?
Upon receiving an accepted proposal we will: 
  • Provide a statement of deposit for your project
  • Provide you with estimated start and completion dates for your project
  • Provide you with certificates of insurance for property and workmans compensation
  • Obtain every permit and performance bond requirements for your project
  • Maintain good communication throughout the duration of your project
How do I know if i'm dealing with a reputable contractor?
A reputable contractor should be able to provide you with the following items upon request:
  • Track record of previous clients and projects
  • Certificates of required insurances to conduct business in the state of Wisconsin
  • Long term material workmanship warranties back by manufactures 
  • Provide you with a legal contract which complies with Wisconsin State Laws
  • Have a trained and experienced workforce to complete project in a timely fashion
  • Provide certificates of manufacturer / contractor agreements to install specific products on your project
  • A reputable contractor should have a permanent commercial property location

General
​Questions
How Long should a roof last?
Many factors determine the overall life expectancy of any roof assembly. These various items to consider are as follows: 
  • Design, style and attention to details play a significant role in long term performance
  • Roof assemblies can perform problem free for 25 - 100 years based upon products utilized and the quality of workmanship performed
  • Application of roof system require strict adherence to manufacturer guidelines for long term performance
  • Application of standard industry guidelines typically accepted in the construction industry, including ARMA, SPRI, NRCA and SMACNA
  • When systems are installed correctly, annual inspections are performed and basic maintenance is handled by qualified professionals - long term performance is then achieved
How Long Does a project take to complete?
Project time duration can vary greatly based upon the size of your specific scope of work. You can feel confident with Paul Crandall & Associates vast experience in the industry. We can expedite every project efficiently to meet your requirements. ​
How do I know what kind of roofing, gutter, or siding system is best for my home and budget?
Today's market place offers a wide variety of options for both residential and commercial roofing, siding and gutter systems. Based upon your specific project size and style we would provide you with our recommendations to enhance the quality, appearance, and functionality of your properties exterior.

Payment & Insurance
How much will this cost?
Based upon your specific project details & requirements we can provide you with both a verbal cost estimate and follow up with exact costs for your review.

The best way to get an accurate estimate is to request a quote.
What forms of payment can I use?
Paul Crandall & Associates accepts: 
  • Check 
  • Cash
  • Visa
  • Mastercard
  • Discover
  • American Express
How do i work with my insurance company if i have storm damage?
Homeowner's insurance will cover damage from many storms, however, it is a good idea to confirm with your insurance company.

If your roof is damaged during a storm, you should contact a roofing company right away so you don't miss any claim deadlines. Paul Crandall & Associates can help you with your insurance claim by confirming that the storm caused the damage, determine the extent of the damage and come up with an estimated cost of repairs. You can then take this information to your insurance agent.  
Still Need Help? Send Us A Note!
For any other questions, please write us at customerservice@pcaroofing.net
or call us at  (262) 375-3505